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EERC orders MainPower to compensate customers on 60 feeders for service failures recorded in February, March and April 2026; compensation set at 25% of estimated billing caps, payable in energy units  Read more → ◆ EERC orders MainPower to compensate customers on 60 feeders for service failures recorded in February, March and April 2026; compensation set at 25% of estimated billing caps, payable in energy units  Read more → ◆ EERC orders MainPower to compensate customers on 60 feeders for service failures recorded in February, March and April 2026; compensation set at 25% of estimated billing caps, payable in energy units  Read more → ◆ EERC orders MainPower to compensate customers on 60 feeders for service failures recorded in February, March and April 2026; compensation set at 25% of estimated billing caps, payable in energy units  Read more → ◆
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Regulations

EERC Customer Service Standards and Protection Regulation

Customer service standards and protection regulation for electricity consumers.

EERC/REG/2024/006Effective: 29 Sep 2024Active
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About This Document

This regulation provides standards for customer service and consumer protection within the Enugu State electricity market.